Privacy Policy

CPS BIOTECH WEBSITE PRIVACY POLICY
www.cpsbiotech.com

This website is managed by COMERCIAL ALGAS CHILENAS DEL PACIFICO LIMITADA. (“CPS Biotech”). Terms such as “we”, “us”, “our”, etc., that appear in this Privacy Policy refer to CPS Biotech. Terms such as “you”, “your”, etc., refer to you as a user of the website, whether or not you choose to register.

Please read this Privacy Policy carefully and do not use this website if you do not agree with any of the practices and conditions described in this document. Do not use this website if you are under 18 years of age.

Like you, CPS Biotech is also extremely respectful of your personal data. For this reason, we will treat such personal data with complete rigor and care, and in accordance with the provisions of the applicable legislation, particularly Law No. 19628 on the Protection of Personal Data and its implementing regulations. At CPS Biotech we enjoy not only the highest reputation for quality products and excellent customer service, but also for our commitment to protecting your privacy online. This Privacy Policy describes how we collect, process and use your personal data when you visit or register on our website.

Index

  • What is personal data?
  • Who is responsible for the correct management of your personal data?
  • What do we do with your personal data?
  • What type of personal data do we collect and process?
  • Does the website use cookies and similar technologies?
  • Why and with whom do we share personal data?
  • Are personal data transferred abroad?
  • What else can we do to protect your personal data?
  • How long do we keep personal data?
  • What privacy options do you have?
  • Why receive emails from us?
  • Links to other websites
  • Your CPS Biotech Online© Bill of Rights
  • How are changes to this web Privacy Policy communicated?
  • Contact
  1. What is personal data?

The term "personal data", as used in this Privacy Policy, includes any information attributed or attributable to you, as a user of our page, whether such information has been provided by you or obtained in another way.

  1. Who is responsible for the correct management of your personal data?

As the owner of this website, CPS Biotech is responsible for the proper treatment of all personal data that we have about you, and that we collect and process in connection with your use of the website.

For your part, you guarantee that the information provided is true, exact, complete and up-to-date, being responsible for any direct or indirect damage or loss that may be caused as a result of breach of such obligation. In the event that the data provided belonged to a third party, you guarantee that you have informed said third party of the aspects contained in this document and obtained their authorization to provide your data to CPS Biotech for the purposes indicated.

When personal data is collected through forms, it will be necessary for you to provide, at least, those marked with an asterisk, since, if these data considered necessary are not provided, CPS Biotech will not be able to accept and manage the Web service or query formulated.

  1. What do we do with your personal data?

We collect, process and use your personal data for the following purposes:

  • To administer, operate, maintain and improve the website.
  • To process orders for products and services on the website.
  • To provide you with a more personalized experience of our website (for example, by tailoring any content or offerings to your individual preferences).
  • To evaluate your choice of certain types of offers, products or services.
  • To help us improve and personalize the website, as well as our products and services.
  • To carry out a proper analysis of the market, including the needs and opinions on specific issues expressed by our clients, the generation of sales and behavioral patterns, as well as to analyze the effectiveness of advertising, both anonymously (for example, through data aggregation) or on an individual basis (as long as it is legally permitted and the client has given his consent).
  • To answer your questions and respond to your requests.
  • To offer you information about products and services that may be of interest to you, carried out through postal mail, email, telephone, fax, newsletter, SMS and/or MMS messages, including the periodic sending of promotional material about products, CPS Biotech services and promotions, specifically directed to you (direct marketing).
  • To communicate with you about other matters (for example, to send you reminders, technical notices, updates, security alerts, support and administrative messages or service bulletins).
  • To administer prizes, surveys, sweepstakes, contests, or other promotional activities or events.
  • To comply with legal obligations, prevent illegal use of the website, resolve disputes and enforce our agreements.
  • For other purposes that you have expressly agreed or consented to, and, in general;
  • For any other purpose permitted by current legislation.

We will request your consent before collecting, processing or using your personal data for the aforementioned purposes, in the cases in which the current legislation so requires. Similarly, if CPS Biotech wishes to use your personal data for a new or different purpose, you will be notified of this circumstance and we will only process the data if such activity is protected by law or you have given your consent for it.

For the aforementioned purposes, only a small number of CPS Biotech employees and collaborators (for example, sales, legal, finance, IT and accounting personnel, as well as some directors with such responsibilities) will have access to your personal data.

Finally, in response to CPS Biotech's concern to guarantee the security and confidentiality of your data, the security levels required for the protection of personal data have been adopted and the technical means at its disposal have been installed to prevent the loss, wrong use, alteration, unauthorized access and theft of personal data provided.

  1. What type of personal data do we collect and process?

The personal data that we collect and process in connection with the use of the website includes not only the information that is actively collected while you interact with the website, but also other information that you voluntarily provide us through the website in different contexts (for example, when downloading software from our website, when registering for a prize draw, when sending an email to our customer service, when filling in an online form, etc.).

The most common types of data collected and processed are:

  • Name, position and address.
  • Personal contact information (phone, email, fax, etc.).
  • Name, address, department, contact information and other information regarding the organization you represent or report to (if any) and your role within the company.
  • Username and password.
  • CPS Biotech account number.
  • User profile information.
  • Confirmation of being a private or professional user.
  • User preferences (for example, preferred language settings, etc.).
  • If applicable, IP address, operating system, type, version and configuration of the browser, Internet service provider and other data related to the identification of your type of device and the connection to the website, which will allow the secure exchange of data with you and your device, and to ensure convenient use of the website.
  • URL and IP address of the web page from which our website is accessed or directed, including the date and time.
  • Subpages visited, while visiting our website and links followed on the website, including date and time.
  • Service requests made.
  • Purchase history, including open and completed transactions.
  • Search terms entered.
  • Services/products consulted or searched for on the website.
  • Information about the shopping cart and payment method used.
  • Information collected through cookies or similar technologies (as described in the next section).
  • Subscriptions to newsletters, registration for promotions, use of special offers, etc.
  • Consents given and authorizations granted.
  • Survey responses, comments, notes, and other similar types of information.
  • Content of any communication sent through the Website, including information posted on social communities accessible through the Website or shared with CPS Biotech or other users in any other way, as well as chat messages and transcripts, we call it .
  • Information about the software downloaded from the website, and;
  • Any other information that you enter or upload to the website (such as, for example, the content of a form, a photo, etc.).
  1. Does this website use cookies or similar technologies?

Cookies are small files located in your browser directory. When a web page is accessed, the device cookie sends information to the browser. Cookies are very common and are used on many websites. In general, the purpose of cookies is to improve the performance of the website and the user's experience in using the website, although cookies can also serve advertisements (which is explained below).

You can modify your cookie settings, or refuse to accept cookies at all, which will limit the amount of personal data we receive from you. The "Help" toolbar in most browsers tells you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note, however, that if you do so, you may not be able to take advantage of some of the functions and features of this website.

  1. Why and with whom do we share personal data?

For the purposes mentioned above, we may share your personal information with third parties, including other entities in the CPS Biotech group of companies. In any case, CPS Biotech does not sell, trade, rent, disclose, transfer or share your personal data with anyone, except in the terms described below or as agreed with you, within a specific transaction.

In any case, whenever there is an exchange of personal data, CPS Biotech will do so in accordance with the provisions of current applicable legislation.

The possible recipients of your personal data are listed below:

  • Other CPS Biotech group companies and CPS Biotech business partners: We may share your personal information with other entities in the CPS Biotech group of companies (for example, CPS Biotech market organizations responsible for their respective local websites) and with our partners, if there is a legitimate reason to do so (for example, when a partner is part of the services requested by you, such as email service providers) and such transfer of data is protected by law. Legal compliance exists when, for example, you have given your consent to share your personal information, or if permitted by applicable law or required by the business or contractual relationship in question. In any case in which your data is shared with other entities of the CPS Biotech group of companies or with our business partners, it will always be done for specific purposes.
  • Third Party Service Providers: We may use third party service providers (ie, companies or individuals contracted by us) to perform certain functions on our behalf and under our instructions and responsibility. Some cases include, for example, database management, maintenance services, web analytics, query handling, package delivery, postal and email delivery, data analysis, sales support, credit card payment processing credit, as well as the provision of customer services. Third party service providers may include, for example, Information Technology companies, credit card processors, credit rating agencies, or legal, financial, and other advisors. Any third party provider will have access only to the personal data necessary for the performance of its specific functions, and only for the purpose of carrying out those functions. We will ensure that any third party supplier is aware of and complies with these obligations. We will also ensure that any third-party provider treats your personal data in accordance with current data protection legislation and that it adopts or undertakes to adopt the required technical and organizational security measures.
  • Other website users: If you post, chat, send messages or engage in other interactive activities through our website, we may disclose your personal data to other website users, but only as necessary in connection with such activities. .
  • Courts, law enforcement authorities and regulatory entities: CPS Biotech may share your personal information with third parties when necessary to comply with current legislation and to protect the rights or security of our website, (for example, for protection against fraud). . Without limitation, this may include those cases in which CPS Biotech is required, by legal, judicial or regulatory imperative, to share personal data. In any case, CPS Biotech is committed to carefully determining the permissibility of providing personal data in each of the aforementioned contexts, paying special attention to the type of request, the types of data affected and any impact that the disclosure of the personal data would have on the affected user. If we decide to disclose personal data in such contexts we will also consider ways to reduce the scope of the description, for example by disassociating the information provided.
  • Buyers: In the business development of our company, we may sell all or parts of our website or business. In such transactions, user information will generally be one of the transferred business assets, which will continue to be subject to the commitments made and made public in any pre-existing Privacy Policy, unless the user expressly consents otherwise.

 

  1. Will personal data be transferred abroad?

The recipients of personal data may be located in any country. This may include certain countries where data protection laws provide a lower degree of protection than your home country. For example, if you are located within the European Union, the European Economic Area or Switzerland, the recipient may not qualify as a safe country as defined by the European Data Protection Directive (95/46/EC) and Law No. 19628 on personal data protection. In such a case, CPS Biotech will guarantee, in addition to the regulatory compliance corresponding to international data transfers, an adequate level of protection of your data, ensuring, for example, respect for the Safe Harbor Principles (for data recipients located in the US), or by requiring the recipient to sign the European Commission Model Clauses, which are sets of contractual clauses approved by the European Commission, in order to provide adequate safeguards for personal data within the framework of international transfers.

  1. What else do we do to protect your personal data?

CPS Biotech understands the importance of data security and we want your browsing and shopping experience with us to be as secure as possible. We have implemented reasonable safeguards and precautions to protect your personal information, including technical and organizational measures against unauthorized access, misuse, alteration, unlawful or accidental destruction, and accidental loss, both online and offline. .

Although CPS Biotech strives to protect your personal information from potential risks and vulnerabilities, it is recognized that there is no such thing as absolute security on the Internet. Therefore, we ask that you support our cybersecurity efforts, and do not disclose data on our website that is particularly sensitive or not necessary in a specific context. In this regard, you must bear in mind that credit card credentials will not be stored without your explicit consent. In addition, you can help us protect your personal data through the disconnection mechanisms provided on the website, when you finish using the areas of our website that you have accessed by means of a username and password.

  1. How long do we keep personal data?

CPS Biotech does not keep your personal data for longer than is necessary for the legally permitted purposes for which it was collected, in accordance with current legislation. Transcripts of online chats with our customer service are not kept beyond 30 days.

  1. What privacy options do you have?

You have a number of choices regarding the data we may collect and process from you and the purposes of such processing. Some of these options are as follows:

  • You may use our website and its features anonymously or using a pseudonym, unless it is strictly necessary to identify the user (for example, in the course of a purchase transaction).
  • You can decide not to provide certain personal data in any case, in particular when we ask for your consent to collect certain information.
  • You can revoke the consent given in the past at any time, and/or use the self-exclusion features present in our communications, to unsubscribe.
  • You can decide, at any time, that your personal data will not be used for future marketing purposes.
  • Once registered, you can choose what personal data you want to share with CPS Biotech. To do this, you can remove, add or update your profile information in “Change my profile”. By doing so, CPS Biotech will be able to keep a copy of the previous version for our files and will continue to use it for legitimate purposes and always to the extent necessary.

 

  1. Why do you receive emails from us?

CPS Biotech may send you email messages for a variety of reasons, including the following:

  • You have subscribed to our newsletter and/or have opted in to receive other types of marketing communications from us.
  • You have purchased something on our website and we have contacted you in the context of this transaction.
  • You have made an inquiry to us and we are contacting you in response to that inquiry.
  • Provide you with updates, privacy notices, warnings, or other important information for our users.

If you are a registered user and do not wish to receive commercial communications from us, you can change your preferences by visiting the “Change my profile” section of your account. You may also choose to contact us as described below in the “Contact Us” section.

 

  1. Links to other websites

Our website may contain links to other websites. Such sites are not controlled by us. When you visit any other website you do so at your own risk. CPS Biotech cannot and does not assume any responsibility for such websites, their content, and their privacy practices. We recommend that you familiarize yourself with the privacy policies of such websites before providing them with information about yourself or entering into any transaction with them.

 

  1. How are changes to this Privacy Policy communicated?

Our business (products and services) is constantly evolving and, therefore, the Privacy Policy of our website will be updated periodically. When this happens, we will post a new version of this Privacy Policy on the website. You can easily identify a version based on the version data expressed in the last line. Once the new version is published, if you continue to use our website, it will be considered that you accept the new version of the Privacy Policy of the website.

 

  1. Contact Us

Your comments are always welcome. If you have any questions or concerns about our privacy practices or your online privacy, please do not hesitate to contact us.

In compliance with the provisions of the Personal Data Protection Law, Law No. 19628, we inform you that the personal data provided by you through this website will be incorporated into the files owned by CPS Biotech, duly registered in the General Registry of Data Protection. The purpose of these files is the management of the users of the website, the management of the services offered through said site and, where appropriate, the management, development and fulfillment of the relationship established between CPS Biotech and those who provide their data. personal through the website.

We also inform you that you can contact us if you wish to obtain access to the personal data we have about you, as well as if you wish to request that your personal data be updated, rectified, deleted or blocked, or you wish us to refrain from further processing your data. personal data, as well as if you wish to withdraw previously granted consent or wish to object to the creation of individual user profiles.

Likewise, in the event that you do not wish to receive electronic commercial communications in the future from CPS Biotech, you may express such wish by sending an email to the address indicated below.

You can contact us in the following ways:

By phone: +56933257701

By email: contacto@cpsbiotech.com

 

CPS Biotech

Version date: 01/04/2021

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